Freshers "Ericsson" Hiring: 1st level Operations On Jul 2016 @ Noida
Company: Ericsson
Website: www.ericsson.com
Eligibility : Any Graduate
Experience: Freshers
Location: Noida
Job Role: 1st level Operations
JOB SUMMARY:
Company Profile:
At Ericsson, we strive to connect everyone, wherever they may be. Because by being connected, people can take part in the emerging global collaboration that is the Networked Society – a society in which every person and every industry is empowered to reach their full potential.
Job Description:
Responsibilities & Tasks:
1. Event Management
2. 1st level Incident Management
3. Remote Site Access Control
4. 1st Level Legal request Execution
5. 1st Level Billing Operations
6. 1st Level Assurance Support activities
Candidate Profile:
Preferred Qualifications & Experience Requirements:
1. Problem solving and trouble shooting skills
2. Good communication skills
3. Cost awareness
4. Social skills and awareness Position
Qualifications:
Core Competences:
1. Knowledge of Managed Service Telecom Operations Practice
2. Presentation & Communication skills
3. Knowledge sharing
4. Problem Solving & strategic thinking
5. Ericsson Knowledge
6. Language skills
7. Delivering Results & Meeting Customer Expectations
8. Analyzing
9. Working with People
10. Following Instructions & procedures
11. Applying Expertise & Technology
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