Freshers "Dimension Data" Hiring: Junior Level 1 Engineer On Jul 2016 @ Bangalore
Company: Dimension Data Website: www.dimensiondata.com
Eligibility: Any Degree
Experience: Freshers
Location: Bangalore
Job Role: Junior Level 1 Engineer
JOB SUMMARY:
Company profile :
Dimension Data Holdings is a South African company specializing in information technology services, with operations on every inhabited continent. In 2010, the company was fully acquired by Nippon Telegraph and Telephone.The company was founded by Werner Sievers in 1983 in South Africa as an information technology specialist It listed on the JSE Securities Exchange in 1987.
Job Description:
1. Activity documentation
2. First level support for all monitoring events
3. Follow up on all open tickets
4. Jr. Level 1 technical support for all customer alerts based on documented instructions
5. Remedial administration
6. Responding to customer questions via phone and email
7. Special projects as assigned
8. Tracking internal and external maintenance
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