Home(0 - 2 Years) Facebook Hiring Analyst On Feb 2015 @ Hyderabad
(0 - 2 Years) Facebook Hiring Analyst On Feb 2015 @ Hyderabad
(0 - 2 Years) Facebook
Hiring Analyst On Feb 2015 @
Hyderabad
Company Facebook
Eligibility BA/BS Degree
Experience 0 - 2 yrs
Location Hyderabad
Job Role Analyst, Community Operation
JOB SUMMARY:
Company Profile:
Millions of people use Facebook everyday to keep up with
friends, upload an
unlimited number of photos, share links and videos, and learn
more about the
people they meet. Comment Policy: We love your comments, but
please
be respectful of others.
Job Description:
Responsibilities :
1. As a Community Support specialist your primary responsibilities will
be:
Assist our community and help resolve their inquiries empathetically,
accurately
and on time
2. This role will require you to become and remain knowledgeable
about
Facebook products and community standards
3. Make well balanced decisions and personally driven to be
an effective
advocate for our community
4. Strong interpersonal skills, verbal and written communication
skills and
most importantly empathy
5. Additionally, they will display a strong bias to doing
what’s right for our
community in supporting Facebook's mission to #ShipLove.
Candidate Profile:
Requirements:
1. BA/BS degree
2. 0-2 years of experience in a support role is desirable
3. Avid Facebook user and an understanding of the Facebook/Instagram platforms
4. Flexibility to take on multiple tasks
5. Strong team player
6. Excellent written and verbal communication skills
7. Problem solving/critical thinking skills
